12 May 2012

We should be having a 2nd batch of hats delivered shortly. We'll let you know when they are in stock.

For those who have hats, unfortunately in a batch of 130 or so we are going to get one or two that will break because of manufacturing faults or damage that may have occured during the process. If it is fairly obvious a breakage has been caused by a fault and not man handling my an over zealous swimmer we will be able to get a replacement! 

The common fault is generally when it breaks on the seam at the front or back of the hat as that is most often where damage occurs.

The most common fail through poor man handling is when a chunk of the side breaks off because the hat has been stretched beyond its limit in one direction.   

The hats are not cheap and as a club we want everybody to have confidence in the product because the club wants everybody to wear them when we race! So if you have a hat that fails through no fault of the swimmer in a unacceptable time frame please return it and we'll endeavour to get a replacement.

Regards

John
(The Kit guy) 


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